Fundamentals and Techniques of Communication
@copyright Virginie Jousset – 2020-2030
Formation créée le 26/02/2025. Dernière mise à jour le 16/05/2025.
Version du programme : 1
Programme de la formation
Master the art of impactful communication. This comprehensive training course is designed to help you develop strong communication skills. You’ll enhance your verbal and non-verbal communication techniques, learn how to convey clear and compelling messages, and strengthen your active listening and writing abilities. Through practical exercises, role-playing, theatre workshops, and presentation simulations, you’ll directly apply what you’ve learned and significantly boost your professional communication performance. Join us and transform the way you communicate! What You Will Learn This training provides a thorough overview of the essential principles of effective communication. You will learn to communicate clearly and effectively, build strong verbal and active listening skills, and better understand others in a variety of contexts. You'll also master non-verbal communication — learning to use gestures, expressions, and body language to reinforce your message. Improve your professional writing by crafting messages that are concise and impactful, and develop public speaking techniques to confidently structure and deliver presentations that captivate your audience. The course concludes with a practical recap and personal action plan to help you sustainably integrate communication tools into your daily work.
Objectifs de la formation
- Understand the foundations of communication
- Improve verbal and non-verbal communication techniques
- Learn strategies for clear and impactful expression
- Strengthen active listening and message reception
- Improve written communication and public speaking skills
Profil des bénéficiaires
- Team Managers
- Mayors and Municipal Employees
- No prerequisites
Contenu de la formation
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Module 1: Introduction to the Fundamentals of Communication
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Module 2: Verbal Communication and Active Listening
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Module 3: Mastering Non-Verbal Communication
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Module 4: Written Communication Techniques
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Module 5: Public Speaking Strategies
Training sessions are led by experienced professionals who are experts in communication and facilitation.
- Training Follow-Up and Documentation All training activities are regularly evaluated by the trainer, who provides individual feedback to participants A summary of skills acquired and areas for improvement is provided Additional resources are shared to support further development A certificate of completion is issued at the end of the training Trainer Support Includes: One-on-one coaching available on request Group facilitation and interactive forums for collaborative learning Proactive check-ins by the trainer after each sub-module to confirm understanding Evaluation Methods Ongoing assessments using quizzes, role-playing, and practical exercises Pre- and post-training assessments to measure learning progress Personalized feedback provided throughout the course
- This course content is developed by our instructional design team in collaboration with communication experts. An interactive, learner-centered approach is used, with each module including: Role-playing exercises with individual feedback to apply learned concepts Real-world scenario analysis to identify strengths and growth areas Group workshops and hands-on activities to promote engagement and retention